Frequently Asked Questions

Everything you need to know about RentGuard's compliance engine.

How does the AI Maintenance Triage work?

When a tenant reports an issue via their mobile device, our AI instantly classifies the hazard and assigns a severity rating based on Awaab's Law. It automatically generates a court-ready audit PDF and emails a 1-click budget authorization link to the landlord. Once approved, your contractor is instantly dispatched.

Do tenants need to download an app to report issues?

No. Tenants simply use a mobile-friendly web link (which can be triggered via QR code or email) to snap a photo and submit their report directly from their smartphone browser.

Are the hazard assessments legally compliant?

Yes. Our AI engine is calibrated to flag high-severity hazards like Damp & Mould and enforces statutory action deadlines aligned strictly with the Social Housing Regulation Act 2023 and Awaab's Law.

Is the Section 13 notice generated court-ready?

Yes. Every PDF is generated using the latest statutory templates updated for the Renters' Rights Act 2026 framework.

What CRM exports do you support for bulk audits?

Our Intelligent Mapper is designed to work with all major UK CRMs, including Reapit, Street, and Alto. As long as you can export your property data to CSV, RentGuard can audit it.